Last updated: May 2026

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Iris + Birch Woodland Stay & Play is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are-

Iris + Birch Woodland Stay & Play provides outdoor stay-and-play sessions for children and families. If you have any questions about this policy or how your personal data is used, please contact: Email: donna@irisandbirch.co.uk

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Information We Collect-

We may collect the following information when you use our website or services:

• Name

• Email address

• Telephone number

• Booking details

• Child’s name and age where relevant to the session

• Information provided through contact forms

• Payment details (processed securely through third-party booking or payment providers)

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We may also automatically collect limited technical information including:

• IP address

• Browser type

• Pages visited on the website
 

How We Use Your Information

Your information may be used to:

• Process and manage bookings

• Respond to enquiries

• Communicate important information about sessions

• Ensure safe participation in activities

• Improve our services and website

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Legal Basis for Processing-

We process personal data under the following lawful bases:

• Consent

• Contractual necessity (for bookings and services)

• Legitimate business interests

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Sharing Your Information-

We do not sell your personal data. Information may be shared with trusted third-party providers where necessary to operate our business, such as:

• Online booking platforms

• Payment processors

• Website hosting services

These providers are required to handle data securely and in compliance with data protection regulations.

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Data Retention-

Personal data is only retained for as long as necessary to fulfil the purpose it was collected for or to meet legal obligations.